Returns

You’ve got 14 days to return or exchange any new, unused device or accessory you bought online. Please make sure you keep your delivery note or collection receipt. If you want to exchange for another make/model there’ll be a small charge .

Pick-up-Point Locator

We offer some items for sale before they actually arrive. When you preorder these items, ship them out 1-3 business days after they become available at our warehouse.

You can tell if youu2019re purchasing an item that is a preorder item on both the product page and at checkout. Once youu2019ve placed your order, you can double-check our estimated restock date on the product page, and make sure to send you a shipping confirmation email once the item leaves our warehouse.

Door-to-door shipping service

For all other international countries, we offer expedited shipping for a flat fee of £25 per order. Orders over £500 (excluding duties, taxes, and shipping) will receive free standard shipping.

Orders over £250 (excluding duties, taxes, and shipping) will receive free standard shipping.

International Parcel Delivery

For all other international countries, we offer expedited shipping for a flat fee of £25 per order. Orders over £300 USD (excluding duties, taxes, and shipping) will receive free standard shipping.